Last Updated: [October 30, 2024]
At cuttcraft.com (the “Site”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you use our website and services, including digital downloads such as laser cutting files (the “Services”). By using the Site, you agree to the terms outlined in this policy.
1. Information We Collect
1.1 Personal Information:
When you create an account, sign up for our newsletter, or download files from cuttcraft.com, we may collect personal information such as your name, email address, and payment information (for paid products or services).
1.2 Non-Personal Information:
We may also collect non-personal information, such as your browser type, device information, IP address, and the pages you visit on our Site. This data helps us improve our website and tailor content to better suit our users’ needs.
1.3 Cookies:
We use cookies to enhance your experience on our Site. Cookies are small files stored on your device that help us understand how you interact with our website. You can choose to disable cookies in your browser settings, but doing so may affect the functionality of certain features on the Site.
2. How We Use Your Information
2.1 Providing Services:
We use your personal information to provide you with the Services, such as processing file downloads, fulfilling orders, and delivering customer support.
2.2 Communication:
We may use your email address to send you updates, newsletters, or promotional offers related to cuttcraft.com. You can opt out of receiving these communications at any time by clicking the “unsubscribe” link at the bottom of our emails.
2.3 Improving Our Site:
We use non-personal information to analyze trends, track user interactions, and improve the overall user experience on cuttcraft.com.
3. How We Protect Your Information
We implement a variety of security measures to safeguard your personal information. These measures include encrypted data transmission (SSL), secure payment gateways, and restricted access to sensitive data. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
4.1 Third-Party Service Providers:
We may share your information with trusted third-party service providers who assist us in operating the Site, conducting our business, or servicing you. These parties are required to keep your information confidential and use it only to perform services for cuttcraft.com.
4.2 Legal Obligations:
We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or investigate potential violations of our policies.
5. Your Rights
5.1 Access and Correction:
You have the right to access the personal information we hold about you and request corrections to any inaccuracies. You can do this by logging into your account or contacting us directly.
5.2 Deletion:
You may request that we delete your personal information by contacting us at support@cuttcraft.com. Please note that we may retain certain data as required by law or for legitimate business purposes.
5.3 Opting Out:
If you no longer wish to receive marketing communications from us, you may opt out by following the instructions provided in our emails or by contacting us directly.
6. Third-Party Links
cuttcraft.com may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
cuttcraft.com does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will delete that information as quickly as possible. If you believe we may have collected information from a child under 13, please contact us immediately at support@cuttcraft.com.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on the Site. Your continued use of the Site after any changes signifies your acceptance of the revised policy. We encourage you to review this page periodically for the latest information on our privacy practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
cuttcraft.com Support
Email: support@cuttcraft.com